Management and control of data is an important part of running any business. What ever you do in business, whether its financial information, stock and products, club members, customers or suppliers, data has to be stored and managed. Working with this data effectively and centrally is very important to making your business resilient and efficient.
Microsoft Excel, together with Microsoft Access, is an effective and popular method in corporate data storage and for use in mailing lists etc. However, with no effective auditing or logging, information can easily be changed without knowledge and equally be accidentally permanently deleted. SQL Server provides a secure and stable alternative complete with many other advantages including speed and corporate flexibility.
DitroniX would analyse your individual requirements, procedures and data control, then take your future requirements and provide a suitable proposal to design and implement a system including any Windows or Web based application and connection to a suitable database to suite your exact corporate needs.
- Database Design, Support and Migration
- Microsoft Access, SQL Server and MySQL Supported
- Custom Database Applications and Utilities
- Customised and Specialist Management Reporting
- Data Cleaning and Conversion
- Importing, Exporting and Real-Time Data Interfacing
- Field Data Entry, Monitoring, Capture and Merging
Centralising your various corporate data is also about effective IT management. Our experience allows us to not only provide new solutions, but also to look at supporting and managing your existing software and database systems.
Integration of third party programs and services like Skype and Sage can add a host of new features to your database or windows application, so improving communications efficiently and saving time. Examples of these include SMS Text Messaging, Email, Customer Web Chat and automated PDF documents.
Database cleaning, or 'scrubbing', and conversion services is also available. Data cleaning is a process of detecting and removing and/or correcting the unwanted, incorrect, redundant, unformatted, out-of-date or incomplete data in a database.
The Benefits of our data cleaning services are improved data accuracy, data consistency, data integrity and removal of duplicated data .
If your business has a new or existing need to make improvements in its data control and management, we would be more than happy to discuss your individual requirements.
Confidentiality
Customer and Corporate integrity of network topology and security information, together with data confidentiality has always been frontline and inline with our standard services.
We have current Disclosure Scotland Security (SCRO) Clearance. We are fully registered with the Information Commissioners Office Data Protection Act 1998, and carry full Professional Indemnity and Public Liability Insurance.
Should you wish us to sign any corporate or data confidentiality agreements, this would be most acceptable.
Solution Example
Keeping track and providing continuity of customer enquiries through to sales and post sales support is an important part of maintaining a high level of customer retention and satisfaction.
Development of easy to use products for example like our Customer Sales Management System allows enquiries from both website and other sources, to be directly channelled into customer records.
Each customer or contact record is linked to unlimited jobs, sales, purchases or support tickets. Order amount, deposits, payments and amount due is also clearly displayed if required.
Unique record and job numbers are used throughout for traceability, including audit trails of all record and financial transactions. Full wildcard search is standard, enabling fast retrieval of information from any part of the contact or records.
Full support from single user to full network operation with multiple users is provided as standard. Extranet website connection is available, providing online customer enquiries through to automatic tracking within CSMS. .
Typical applications include retail shops and warehouses, servicing and support industry, garages, internet shops, trade suppliers, resellers and stores.
For further details of Databases and Database Application related solutions and how we can help you, please feel free to contact us.
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